Volunteers: How to Find, Train and Thank Them

A crucial component to the success of any fundraising event is the volunteers who lend their time and energy to make it all happen. But how do you go about finding the right volunteers, training them effectively, and showing them the appreciation they deserve? Whether you're a seasoned event planner or a first-time organizer, these tips and strategies will help you build a strong volunteer team that will help make your fundraising event a resounding success.

How to Find Volunteers for Your Event

Volunteer recruitment is one of the most important parts of planning a successful fundraising event. But where do you find these awesome people who are willing to give their time and talents? 

Ask People Who Are Connected to Your Cause

Your first stop on the journey to find volunteers for your event should be within your own organization. Family and friends of people who benefit from your organization are usually more than willing to lend a helping hand because they’re already invested in your mission. Send an email to your database that communicates your need for volunteers and the roles you need to fill, and ask them to sign up or forward the email to someone they know (or both!) 

Look at People Who Have Volunteered at Past Events

If your organization has hosted events before, look at who volunteered and ask if they can return to help at the next event. Even if you have not hosted an event before, who is volunteering at other events in the community? Social media and local news articles may give you clues about what groups and individuals are volunteering, and you can reach out to them to see if they will help with your event.

Ask People You Know

If you’re managing an event, your close friends and family probably know about it. Ask them to help you by volunteering for a few hours. You can also post on your social networks with a callout for volunteers. 

Reach Out to Student Organizations

Many high school students are now required to get out into the community and volunteer. Reach out to groups like the National Honor Society, Student Council, or even the school counselors to get on the list of organizations that will give students volunteer opportunities. Greek organizations on college campuses are also looking for ways to get involved. You could get dozens of volunteers from just one student organization!

Make Inquiries to Large Corporations in Your Area 

Corporate organizations love to be seen in the community, and some will even pay their employees to volunteer at your event. Kohls will not only gather volunteers for you, but they also make a donation to your organization for every hour one of their employees volunteers their time. Start with your corporate sponsors and large employers in the area and ask if they have a program that will help you recruit volunteers for your event.

Do a Volunteer Swap with other Organizations

When you network with organizations in your community, you not only have the chance to learn and gain new ideas but there may even be an opportunity to share volunteers. Many volunteers are generous with their time, and may be willing to serve for multiple organizations at more than one event. 

How to Train Volunteers for Your Event

You want to have quality volunteers that you can rely on so you can spend more time with your donors on the night of your event. Here are some tips on how you can train your volunteers for success:

Train Your Volunteers Hours or Days Before Your Event Begins

Avoid stress and the risk of error during the event by training your volunteers hours or days ahead of time, whenever possible. You may even be able to accomplish some training by sending out a short video for volunteers to watch in their own time, leading up to the big night. 

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If your event begins at seven in the evening, ask your volunteers to arrive by four or four thirty so you have plenty of time to feed them, get them settled, and train them in their position. 

Put the Right People in the Right Positions

As you recruit volunteers for your event, take each person’s skillset into account when assigning them to a position. Ask the right questions that will help you understand where they might feel the most comfortable and be the best fit. For example, if someone tells you they aren’t good with technology, putting them in front of a laptop at check-in or checkout might make them uncomfortable, and it could create challenges or mishaps for your guests during the event. 

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Regardless of how you assign volunteers, make sure you put each person to work! They chose to spend their day helping you, and it’s up to you to make it worth their time.

Explain the “Why" Behind Each Volunteer’s Role 

Give your volunteers the WHY behind what you’re asking them to do. We’ll use check-in as an example since it seems to be the part of an event that causes a lot of stress among event managers:

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Explain to your volunteers that the goal of check-in is to provide a great experience to the guests as they arrive. Check-in is the guest’s very first impression of the whole event, so everyone needs to be greeted warmly, and volunteers checking guests in should treat every guest like they are special. You would also communicate that the goal is not to have a line of people waiting to check in. 

Split Your Event into Shifts

One way to make good use of a volunteer’s time is to split your event into shifts. This way, people can choose how long they’d like to work, and you can maximize the manpower available to you. 

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For example, if your event begins at 7:00, you can have a setup shift from 2:00-6:00, a shift for check-in and other things required during the actual event from 6:00-10:00, and a checkout and clean-up shift from 9:00-midnight. Doing this increases the availability of more people, and keeps volunteer groups fresh and ready for the next set of tasks.

Communicate, Communicate, Communicate

Communicate as much and as often as possible. Regular communication via email, text, or even social media, keeps volunteers engaged and invested in your event. Send snippets about your mission and the goal for the event, what their role will be, what you’ll feed them, where they should park, and any changes or updates to logistical planning during the days and weeks leading up to your event. 

How to Thank Your Volunteers 

Thanking your volunteers is not only the right thing to do, but will help to create connection and loyalty to your cause. When you do this right, they might even return to your events, year after year! Here are a few ways you can show heartfelt gratitude toward your volunteers:

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• Feed them at your event
• Give them SWAG like t-shirts or tote bags
• Send a personalized thank you note after the event
• Host a post-event volunteer thank-you lunch or brunch

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Tune into the Elevate Your Event Podcast for a more in-depth conversation about these topics, and find out how we recognize volunteers at our own events!

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When you recruit volunteers to assist in your efforts to put on a fundraising event, your organization can become a powerful force. It all starts with creating a strong volunteer program that better prepares your team and your event for success. When you take care of your volunteers, they’ll take care of you. Use these tips to guide you along the way and you’ll be unstoppable!

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