New Releases

Handbid Releases 2.21: Including Two Brand New Features + More Updates and Upgrades!

New feature updates include adding managers, ticket statuses, iPhone guest list check-in
New feature updates include adding managers, ticket statuses, iPhone guest list check-in

 We hope that 2019 is off to a great start for you.  To keep the momentum going from last month's release, we have a new series of upgrades available now on Handbid!

This release was mostly what we call a housekeeping release. We fixed a number of bugs; but we did also sneak in a few new features as well!  Let's start with those:

Handbid's New Features Update

Handbid Guest List Check-in from iPhones!

We are excited to release our NEW iPhone check-in capability.  This feature will allow managers to enable guest list check-in on a user's iPhone.  What does this mean? It means that auction managers can empower a small army of check-in agents to check-in guests off the guest list all from their iPhones (without needing to give them access to the entire auction manager)

Screen Shot 2019-02-13 at 12.05.22 PM

To learn more about iPhone checkin, please review our support article on it here: Checking in guests from iPhones

Custom Status on Tickets

Handbid always came with some default statuses you could add to a ticket (General and VIP).  Now we let managers add their own statuses on tickets for their auction. Any status created will be available for all tickets to use in that event.

Screen Shot 2019-02-13 at 12.07.49 PM

A Simpler way to add additional managers

With the implementation of added security measures within Handbid, we want to make sure our account owners are able to add and remove managers much more easily than in the past.  In this release, we allow owners to invite up to 5 additional managers to manage Handbid. These managers can be invited right out of the interface and once invited, the owner will be able to see that they are logged in and active.  Any invites that do not go out can be re-sent directly from the manager.

Screen Shot 2019-02-13 at 12.09.14 PM

Additional fixes and upgrades

We also fixed or added the following in this release:

  • Some contacts could not be added as managers due to a certain condition on their Handbid user account. We fixed that and now those people can be added.
  • A number of the columns in the item and bidder grids would not sort properly, That has been fixed!
  • We have cached and sped up the bidder list and population of the bid, purchase, ticket and appeals modals.  Those should now load much faster than they have before.
  • The events appearing in the auction dashboard will now have a timestamp that is the same as the auction timezone.
  • Speaking of timezones, the ticket start and end times set also now honor the auction timezone as well.
  • We have changed the flow for how test auctions were created.  A number of people figured they would create a new auction and set it to test before they opened it.  However, a test auction (which is strictly for testing) has a 5 item limit. So now, creating a test auction is a different process in Handbid. Managers now create a test auction separately from creating a real auction.  (Only one test auction per org).
  • Changing an expired password was not unlocking some accounts.  That should be fixed!
  • Bid history on the bidding website ( now shows the Paddle Number or Alias in a larger (and more readable) font.
  • You can now get to page (and 3.4.5…) of the item list!
  • Some tickets on were not printing correctly.  Now that is fixed!
  • Some mobile numbers (in Australia) start with a 0 (who figured).  We have now fixed that so our AUS users can get registered properly!
  • The item sort method now properly shows items sorted by item Code on the iPhone and Android devices (we actually released that fix last week).
  • iPhones now have auto-fill for registration as well as text message auto-fill for iOS 12 users (ahh.. finally!)
  • We have implemented a new alert system in Handbid to keep all of our managers informed of maintenance, important updates (like this one) as well as any account related alerts.  Look for those in the manager in the days and weeks to come.


Well those were the overall highlights from our 2.21 release. We left out a lot of the smaller (less interesting) updates but hope you find these upgrades to be helpful. If you have any questions about some of these new enhancements; or, if you have any suggestions of your own, please reach out to us at!


Thank you,


The Handbid Product Team