how HANDBID ELEVATES healthcare fundraising & employee engagement
WHEN YOUR BIGGEST WEEK DEPENDS ON YOUR PLATFORM
Healthcare organizations invest deeply in culture — and your biggest internal fundraiser is the moment that culture becomes visible. When thousands of employees are watching, participating, and judging the experience, you need a platform that reflects the same operational standards your organization is known for. Your people expect polish. Your leadership expects results. And your vendor needs to answer the phone.
why GENERIC platforms fail for HEALTHCARE FUNDRAISING
Healthcare organizations run some of the largest employee-driven fundraising programs in the country — company-wide giving weeks, peer recognition campaigns, and foundation events that connect thousands of employees to a shared mission. These programs require branded white-label deployments that match your corporate identity, enterprise security and data privacy compliance, custom features built to your specifications, and support that responds in minutes — not days. When your previous vendor offers email-only support with 12-18 hour response times, it’s time to raise your standards.
your organization deserves a partner.
that treats your biggest week like it matters.
how HANDBID works for YOU
Branded white-label
Fully customized to your corporate identity. Your employees interact with your brand, not ours.
Custom feature development
Need something that doesn’t exist yet? We build it. CHG’s Grams feature was developed from scratch in six weeks.
Enterprise security compliance
Data privacy and security standards that satisfy corporate IT and legal requirements.
Direct support access
Text us. Call us. No email queues, no 12-hour waits, no ticket numbers.
Custom reporting
Built to your specifications. Track exactly what your team needs to report on.
Employee engagement tools
Peer recognition, gamification, and participation features designed for internal audiences.
featured use case
CHG Healthcare runs MAD Week — ‘Make a Difference’ Week — a company-wide fundraiser for their Make a Difference Foundation. They’d been on CausePilot, dealing with constant crashes, email-only support, and 12-18 hour response times during their most critical week of the year.
made for
SHOW-NIGHT PRESSURE
Direct Support Access
CHG’s previous vendor offered email-only support with 12–18 hour response times. When their platform crashed during the biggest week of the year, no one answered. With Handbid, CHG texts the team directly. Issues are acknowledged immediately and worked in real time. When 5,000 employees depend on your platform, responsiveness is everything.
Custom feature development
CHG needed a peer-recognition system called “Grams” — employees purchase coffee, meal, or massage grams for colleagues during MAD Week. It didn’t exist in Handbid. Six weeks later, it did. The Grams feature alone generated $85,801 in its first year, proving custom builds deliver real revenue.
Enterprise Reporting
CHG’s auction managers needed custom reporting to track who purchased each gram, who received it, and how participation flowed across the organization. Handbid built reporting to their specifications — not a generic export. With 2,000 registered bidders and 40% employee participation, the data had to be right.
Branded White-Label
CHG’s 5,000 employees interact with madw.handbid.com — a fully branded deployment matching CHG’s corporate identity. The platform looks and feels like a CHG product, not a third-party tool. For enterprise organizations running high-visibility internal campaigns, brand consistency isn’t a preference. It’s a requirement.
Direct Support Access
CHG’s previous vendor offered email-only support with 12–18 hour response times. When their platform crashed during the biggest week of the year, no one answered. With Handbid, CHG texts the team directly. Issues are acknowledged immediately and worked in real time. When 5,000 employees depend on your platform, responsiveness is everything.
Custom feature development
CHG needed a peer-recognition system called “Grams” — employees purchase coffee, meal, or massage grams for colleagues during MAD Week. It didn’t exist in Handbid. Six weeks later, it did. The Grams feature alone generated $85,801 in its first year, proving custom builds deliver real revenue.
Enterprise Reporting
CHG’s auction managers needed custom reporting to track who purchased each gram, who received it, and how participation flowed across the organization. Handbid built reporting to their specifications — not a generic export. With 2,000 registered bidders and 40% employee participation, the data had to be right.
Branded White-Label
CHG’s 5,000 employees interact with madw.handbid.com — a fully branded deployment matching CHG’s corporate identity. The platform looks and feels like a CHG product, not a third-party tool. For enterprise organizations running high-visibility internal campaigns, brand consistency isn’t a preference. It’s a requirement.
their
RESULTS
What began as a worry turned into the support they needed to deliver their best event yet.
$500K Raised in First MAD Week
Nearly half a million dollars raised in CHG’s first event on the Handbid platform.
40% Employee Participation
2,000 of 5,000 employees actively participated — strong adoption for a first-year deployment on a new platform.
$85,801 in Grams Revenue
The custom Grams feature alone generated significant revenue, proving the custom build was a meaningful engagement driver.
Year Two Confirmed
Despite first-year infrastructure challenges, CHG is planning year two with an expanded feature roadmap and “a giant list of customizations.”
BEFORE
White-label configuration, custom feature development, security compliance review, employee communication setup, and payment processing configuration.
AFTER
Complete revenue reporting, participation analytics, gram fulfillment tracking, and year-two planning with your expanded feature wishlist.
DURING
Real-time support via direct text. Live monitoring of platform performance. Immediate issue acknowledgment and resolution — not 12-hour email waits.
why HEALTHCARE ORGANIZATIONS trust handbid
A vendor that answers when it matters most
Custom features built to your spec, not just configured
Enterprise-grade security without enterprise-grade complexity
what this MEANS FOR YOU
When your biggest internal fundraiser of the year is on the line, you need more than software — you need a partner who picks up the phone. Handbid builds what you need, deploys it fast, and stands beside you when it counts.
FAQs highlights
Can you build custom features we need?
Yes. CHG Healthcare’s Grams feature was developed from scratch and deployed in six weeks. If you need something that doesn’t exist, we build it.
How is your support different from our current vendor?
Direct text and phone access to your Handbid team. No email queues, no ticket systems, no 12-hour response times. When your event is live, we’re live.
Can the platform handle thousands of simultaneous users?
Yes. CHG’s MAD Week served 5,000 employees. We provide real-time monitoring and capacity management for enterprise-scale events.
Do you meet enterprise security requirements?
Yes. We work directly with your IT and legal teams to satisfy data privacy and security compliance requirements.
Your biggest week deserves a partner who shows up
let’s make it happen.
